Privacy Policy for Estúdio Sonoro Online

This privacy policy explains how Estúdio Sonoro Online collects, uses, and protects information when you use our online platform and services, including our online courses, tutorials, guides, workshops, community forums, and related resources. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with applicable data protection laws.

Information We Collect

When you use our site or services, we may collect various types of information. This includes information you provide directly, such as when you register for an account, enroll in a course, participate in forums, or contact us. This information may include your name, email address, and other contact details.

We may also collect payment information when you purchase services, though this is typically processed by third-party payment processors and we do not store full payment card details on our systems.

We collect information about your use of our service, such as the courses you access, your progress through materials, forum activity, and preferences. This helps us understand how the service is used and improve our offerings.

Automatically collected information includes technical data when you visit our site, such as your IP address, browser type, operating system, referring URLs, and data about your interaction with our platform. This is collected through cookies and similar technologies, as described below.

How We Use Your Information

We use the information we collect for several purposes:

To provide, operate, and maintain our service, including granting access to courses, tutorials, and forums.
To process transactions and fulfill your requests for services.
To communicate with you, respond to your inquiries, and send you updates and information related to your account or services.
To personalize your experience on our site and provide content and features that are relevant to your interests.
To monitor and analyze usage trends and preferences to improve the content, features, and functionality of our service.
To ensure the security and integrity of our platform and prevent fraudulent or illegal activities.
To comply with legal obligations and enforce our terms and agreements.

The legal basis for processing your data depends on the context. We process data where it is necessary for the performance of a contract with you (e.g., providing access to a course you purchased), where we have a legitimate interest (e.g., improving our services, preventing fraud), where we have your consent (e.g., for certain marketing communications), or where required by law.

How We Share Your Information

We do not sell your personal information. We may share your information with third parties in limited circumstances:

With service providers who perform functions on our behalf, such as payment processing, hosting, analytics, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
With other users of community features, such as forums, where information you choose to share may be visible to others.
In response to legal process, such as a court order or subpoena, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred to the acquiring entity.
With your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed for these purposes, we will securely delete or anonymize it.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of processing of your information.
Object to the processing of your information in certain circumstances.
Request portability of your information.
Withdraw consent where processing is based on consent.
Lodge a complaint with a supervisory authority.

To exercise these rights, you can contact us using the contact details provided below. Please note that these rights are subject to certain exceptions and limitations under applicable law.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our site and services, analyze usage, and deliver relevant content. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our service.

Links to Other Sites

Our site may contain links to websites or services operated by third parties. This privacy policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is not directed to individuals under the age of majority in their respective jurisdictions, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site. Your continued use of the service after the changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about this privacy policy or our data practices, you can contact us at the following address:

Estúdio Sonoro Online
456 Avenida Paulista, Floor 10, São Paulo, São Paulo, 01310-100, Brazil